Visits are welcome at any time. You can phone or email to book ahead of a visit, or simply pop in at any time that suits you. We would however, ask for a little bit of patience if you drop in during busy times, such as meal times etc. If you would like to talk to the Home Manager, then we would suggest you call ahead in advance, to make sure they’ll be around for your visit.
At any reasonable time of the day or night. We have no visiting hours and you are free to entertain your visitors whenever you wish. This may be in the privacy of your own room or in the communal areas of each home.
It’s scientifically proven that animals can help reduce stress, lower blood pressure, increase social interaction and physical activity amongst the elderly. Our residents benefit from our continued policy to allow family and friends to visit with their dogs.
Of course – you are free to come and go as you please. When visitors call we will ask you if you wish to receive them before showing them to your room.
Yes. All rooms are fully furnished but we welcome our residents to make their rooms feel as familiar and as comfortable as possible. We’ve found that simple things, such as residents bringing their own furniture and pictures to hang on the walls, go a long way to helping with this.
There is a choice of dishes offered every day and you will be asked for your preferences. In the unlikely event that there is nothing offered which appeals to you, please ask to see the Chef who will do their best to meet your requirements. Special diets are catered for on request.
Our homes do have a hairdresser who will cut, style or perm your hair for a reasonable fee. You can pay directly please talk to the manager to arrange this.
If your relative is not able to accompany you to hospital appointments then we will arrange for a member of staff to go with you. We will arrange the transport to and from the hospital via the ambulance service. It is important to inform us of any appointments as soon as possible.
This depends on the Doctor. If you are a local and have a local GP then there is no problem. However, if you have moved into the area, then your GP is unlikely to be willing to travel to see you and you will need to register with a local GP. Staff will be happy to assist in this instance.
